Documentation Index
Fetch the complete documentation index at: https://memberpulseptyltd.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Journey Overview
| Attribute | Value |
|---|
| Journey ID | UJ-M-029 |
| Actor | Member |
| Goal | Download a copy of all personal data held |
| Trigger | Member requests data export (GDPR/privacy rights) |
| Outcome | Member receives complete data export |
Preconditions
- Member is authenticated
- Data export feature enabled
- Member has not exceeded export request limits
Journey Flow
Detailed Steps
Access Data Export
Member navigates to data export:
- Profile → Privacy & Data
- Settings → Data Export
- Account → Download My Data
Review Export Options
Data export page:┌─────────────────────────────────────────────────────────────┐
│ Export My Data │
├─────────────────────────────────────────────────────────────┤
│ │
│ You can download a copy of your personal data stored on │
│ this platform. This includes: │
│ │
│ ☑ Profile Information │
│ Name, email, contact details, preferences │
│ │
│ ☑ Membership History │
│ Plans, payments, invoices, renewal history │
│ │
│ ☑ Event Activity │
│ Registrations, attendance, tickets │
│ │
│ ☑ Course Progress │
│ Enrollments, completions, certificates │
│ │
│ ☑ CPD Records │
│ All CPD entries and certificates │
│ │
│ ☑ Support History │
│ Support tickets and conversations │
│ │
│ ☑ Activity Log │
│ Login history, actions taken │
│ │
│ Format: [ZIP Archive ▼] │
│ Contains: JSON + readable summaries │
│ │
│ [Request Data Export] │
│ │
│ Note: Export preparation may take up to 24 hours. │
│ You'll receive an email when it's ready. │
│ │
└─────────────────────────────────────────────────────────────┘
Confirm Request
Confirmation step:┌─────────────────────────────────────────────────────────────┐
│ Confirm Data Export Request │
├─────────────────────────────────────────────────────────────┤
│ │
│ You are requesting a complete export of your personal data. │
│ │
│ For security: │
│ • You'll receive an email when the export is ready │
│ • The download link will expire after 7 days │
│ • You can only request one export per 30 days │
│ │
│ Please confirm your password to continue: │
│ [••••••••••••] │
│ │
│ [Cancel] [Confirm & Request Export] │
│ │
└─────────────────────────────────────────────────────────────┘
Request Queued
Confirmation shown:┌─────────────────────────────────────────────────────────────┐
│ ✅ Export Requested │
├─────────────────────────────────────────────────────────────┤
│ │
│ Your data export is being prepared. │
│ │
│ Request ID: EXP-2025-12345 │
│ Requested: March 15, 2025 at 10:30 AM │
│ Estimated: Ready within 24 hours │
│ │
│ We'll send an email to john@email.com when your │
│ export is ready for download. │
│ │
└─────────────────────────────────────────────────────────────┘
Export Preparation
System compiles data:
- All data categories collected
- Data formatted for readability
- ZIP archive created
- Secure download link generated
- Notification sent
Download Export
When ready, member receives email:Email:
- Notification that export is ready
- Secure download link
- Link expiry notice (7 days)
- Security reminder
Download:
- Click link (requires authentication)
- Download ZIP file
- File contains JSON + readable formats
Export Contents
File Structure
my-data-export-2025-03-15/
├── README.txt # Instructions and overview
├── profile/
│ ├── personal-info.json # Profile data
│ └── personal-info.csv # Readable format
├── membership/
│ ├── membership-history.json
│ ├── payment-history.json
│ └── invoices/ # PDF invoices
├── events/
│ ├── registrations.json
│ ├── attendance.json
│ └── tickets/ # PDF tickets
├── courses/
│ ├── enrollments.json
│ ├── progress.json
│ └── certificates/ # PDF certificates
├── cpd/
│ ├── cpd-records.json
│ └── cpd-certificates/
├── support/
│ └── tickets.json
└── activity/
└── activity-log.json
Data Included
| Category | Data Points |
|---|
| Profile | Name, email, phone, address, preferences, photo |
| Membership | Plan history, status, renewals, payments |
| Payments | Transaction history, invoices, receipts |
| Events | Registrations, attendance, tickets |
| Courses | Enrollments, progress, completions, certificates |
| CPD | All CPD records, submissions, certificates |
| Support | Tickets, conversations |
| Activity | Login history, major actions |
Security Measures
- Password confirmation required
- Link expires after 7 days
- Authenticated download required
- Rate limited (1 per 30 days)
- Audit logged
- Secure file storage
Acceptance Criteria
Frontend
Backend
Permissions
Business Rules
Error Handling
