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Features

Help Center

Acceptance Criteria

Frontend

• UI supports the workflows described in this feature.

Backend / API

• Backend behavior supports this feature as documented.

Permissions

• Access is restricted per the Capabilities matrix on this page (or equivalent role rules).

Business Rules

• All business rules for this feature are enforced.

Error Handling

• Error states return clear messages and appropriate HTTP status codes.

Implementation Contracts

Backend (API)

GET    /api/help-center/articles             # List articles
GET    /api/help-center/articles/{id}        # Article details
GET    /api/help-center/search?q=            # Search
GET    /api/help-center/categories           # Categories
POST   /api/help-center/articles/{id}/helpful # Mark helpful