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Overview

The Member Portal is the primary interface for members to access their membership benefits, register for events, take courses, and engage with the organization.

What Members Can Do

Profile & Membership

Manage profile, view membership status, access invoices

CPD Tracking

Track CPD points, view certifications, log activities

Events

Browse events, purchase tickets, check-in

Learning

Enroll in courses, track progress, earn certificates

Resources

Access resource library and downloads

Directory

Browse business directory, manage company profile

Careers

Search job listings from sponsors

Support

Search help articles, submit support tickets

Access Levels

Acceptance Criteria

Frontend

  • UI supports the workflows described on this page.

Backend / API

  • Backend behavior supports these workflows (data fetch, mutations, exports).

Permissions

  • Access is restricted per the Capabilities matrix (or role rules) for this area.

Business Rules

  • All business rules described on this page are enforced.

Error Handling

  • User-visible errors are clear and recoverable where possible.