UJ-M-002: Complete Member Profile

New member completes their profile information after registration

Journey Overview

Attribute	Value
Journey ID	UJ-M-002
Actor	Newly registered member
Goal	Complete required profile fields to access full portal features
Trigger	User completes registration or has incomplete profile
Outcome	Profile is complete and member can access all features

Preconditions

• User has successfully registered/logged in
• Profile has missing required fields
• User has verified email address

Journey Flow

Detailed Steps

1. Profile Completion Redirect

   After login, system checks profile completeness.

   If incomplete:

   • User redirected to profile completion wizard
   • Progress indicator shows completion percentage
   • User cannot access other features until minimum fields completed

   Required fields vary by organization configuration

2. Personal Information

   User enters personal details:

   Field	Type	Required	Notes
   First Name	Text	Yes	Pre-filled from registration
   Last Name	Text	Yes	Pre-filled from registration
   Date of Birth	Date	Configurable	Age verification if needed
   Gender	Select	Configurable	Male, Female, Other, Prefer not to say
   Profile Photo	Image	No	Recommended, cropping tool provided

3. Contact Information

   User enters contact details:

   Field	Type	Required	Notes
   Email	Email	Yes	Pre-filled, read-only
   Mobile Number	Phone	Configurable	International format
   Contact Number	Phone	No	Alternative phone
   Address	Text	Configurable	Street address
   City	Text	Configurable
   State/Province	Select	Configurable	Based on country
   Postcode	Text	Configurable
   Country	Select	Configurable	Dropdown

4. Professional Information

   User enters work details:

   Field	Type	Required	Notes
   Company	Text	Configurable	Current employer
   Position/Title	Text	Configurable	Job title
   Industry	Select	Configurable	From configured list
   Years of Experience	Number	No
   LinkedIn URL	URL	No	Professional profile link
   Website URL	URL	No	Personal/portfolio site

5. Interest Categories

   User selects areas of interest:

   • Multiple selection allowed
   • Used for personalized content recommendations
   • Affects community feed, events, resources shown
   • Minimum selection may be required (e.g., at least 3)

   Example Categories:

   • Technology
   • Leadership
   • Finance
   • Marketing
   • Operations
   • HR & People
   • Legal & Compliance
6. Communication Preferences

   User sets notification preferences:

   Preference	Options	Default
   Email notifications	On/Off	On
   Event reminders	On/Off	On
   Newsletter	On/Off	On
   SMS notifications	On/Off	Off
   Marketing emails	On/Off	Off

7. Save and Complete

   User clicks “Complete Profile”:

   • System validates all required fields
   • Profile saved to database
   • Profile marked as complete
   • User redirected to dashboard
   • Welcome email sent (if configured)

Profile Photo Guidelines

Upload

• Supported formats: JPG, PNG, GIF
• Maximum file size: 5MB
• Recommended size: 400x400px minimum
• Cropping tool provided for adjustment

Requirements

• Professional appearance recommended
• Face clearly visible
• Appropriate for business context
• No offensive content (auto-moderation)

Error Scenarios

Scenario	System Response	User Action
Required field missing	Field highlighted in red with message	Fill in the field
Invalid phone format	”Please enter a valid phone number”	Correct format
Invalid URL format	”Please enter a valid URL”	Correct URL
Photo too large	”Image must be under 5MB”	Resize/compress image
Unsupported photo format	”Please upload JPG, PNG, or GIF”	Convert image
Network error on save	”Failed to save. Please try again.”	Retry save

Skip Option (if enabled)

Some organizations allow members to skip profile completion:

• “Complete Later” button available
• Member can access basic features
• Reminder shown on each login
• Some features may be restricted until complete

Related Entities

• User/Member
• Member Profile
• Interest Category

Related Journeys

• UJ-M-001
• UJ-M-003
• UJ-M-030

Acceptance Criteria

Frontend

• Multi-step form wizard with progress indicator
• Form validation on each step before proceeding
• Profile photo upload with preview and cropping
• Interest category multi-select with search
• Address autocomplete (Google Places or similar)
• Country/State dropdowns with dependency
• Mobile-responsive design
• Save progress between steps
• Success confirmation on completion

Backend

• GET /api/member/profile - Get current profile
• PUT /api/member/profile - Update profile
• POST /api/member/profile/photo - Upload photo
• GET /api/member/profile/required-fields - Get required fields config
• GET /api/interests - Get interest categories

Permissions

• Member can only edit their own profile
• Photo upload scanned for inappropriate content

Business Rules

• Required fields configurable per organization
• Profile completeness calculated as percentage
• Interests affect content personalization
• Profile changes logged to audit trail

Error Handling

• Field-level validation messages
• Network error retry with data preservation
• Photo processing error handling