Engagement Dashboard

Monitor community engagement and content performance

Track how members engage with generated content and community features.

Capabilities

Action	ROLE_CLIENT_ADMIN	ROLE_CLIENT_USER
View dashboard	✅	✅
Export reports	✅	❌
Configure alerts	✅	❌

Key Metrics

Active Members

Members engaging this period

Content Views

Total content views

Comments

Total comments posted

Engagement Rate

Overall engagement %

Dashboard Sections

Content Performance

Metric	Description
Top Performing Content	Highest engagement items
Category Performance	Engagement by interest area
Content Type Analysis	Articles vs discussions vs polls
Poll Votes	Total votes per poll and participation rate
Trending Topics	Rising engagement areas

Acceptance Criteria

Frontend

• Content Performance workflow is implemented in the UI as described.

Backend / API

• Backend behavior supports Content Performance as documented.

Permissions

• Access is restricted per the Capabilities matrix on this page (or equivalent role rules).

Business Rules

• All business rules for this feature are enforced.

Error Handling

• Error states return clear messages and appropriate HTTP status codes.

Member Engagement

Metric	Description
Most Active Members	Top contributors
New Engagers	First-time commenters
Replies	Comment replies (thread depth/activity)
Engagement Trends	Activity over time
Silent Majority	Members viewing but not engaging

Acceptance Criteria

Frontend

• Member Engagement workflow is implemented in the UI as described.

Backend / API

• Backend behavior supports Member Engagement as documented.

Permissions

• Access is restricted per the Capabilities matrix on this page (or equivalent role rules).

Business Rules

• All business rules for this feature are enforced.

Error Handling

• Error states return clear messages and appropriate HTTP status codes.

Notification Effectiveness

Metric	Description
Nomination → View Rate	% who viewed nominated content
Notification → Engagement	% who engaged after notification
Opt-out Rate	Members disabling notifications

Acceptance Criteria

Frontend

• Notification Effectiveness workflow is implemented in the UI as described.

Backend / API

• Backend behavior supports Notification Effectiveness as documented.

Permissions

• Access is restricted per the Capabilities matrix on this page (or equivalent role rules).

Business Rules

• All business rules for this feature are enforced.

Error Handling

• Error states return clear messages and appropriate HTTP status codes.

Reports

Weekly Summary

• Content published
• Total engagement
• Top performing items
• Active member count

Category Report

• Performance by interest category
• Member distribution
• Content gap analysis

Member Report

• Engagement leaders
• Engagement trends
• Inactive member segments

Features

Engagement Dashboard

Acceptance Criteria

Frontend

• UI supports the workflows described in this feature.

Backend / API

• Backend behavior supports this feature as documented.

Permissions

• Access is restricted per the Capabilities matrix on this page (or equivalent role rules).

Business Rules

• All business rules for this feature are enforced.

Error Handling

• Error states return clear messages and appropriate HTTP status codes.

Implementation Contracts

Backend (API)

GET /api/community/analytics/dashboard           # Dashboard metrics
GET /api/community/analytics/content             # Content performance
GET /api/community/analytics/members             # Member engagement
GET /api/community/analytics/categories          # Category performance
GET /api/community/analytics/notifications       # Notification metrics
POST /api/community/analytics/export             # Export report