> ## Documentation Index
> Fetch the complete documentation index at: https://memberpulseptyltd.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# MemberPulse V3

> Modern membership management platform for professional associations and member-based organizations

## About MemberPulse

MemberPulse V3 is a complete rebuild of our membership management platform, designed with a modern technology stack optimized for professional associations. The platform delivers 46 features across four categories:

* **CORE** - Memberships, Events, Resources, Customer Support
* **ENGAGE** - Learning Management System (LMS), Business Directory
* **MONETISE** - Sponsorships, Job Board, Revenue Generation
* **SYSTEMS** - APIs, WordPress Plugin, Integrations (Stripe, Xero, Salesforce, HubSpot)

The platform uses a single-tenant architecture where each organization gets their own isolated instance with dedicated database for complete data isolation and portability.

<Card title="MemberPulse Sales Deck" icon="file-pdf" href="/reference.pdf">
  Download the complete MemberPulse reference document for detailed product information.
</Card>

***

## Overview

MemberPulse is a comprehensive membership management platform designed for professional associations and organizations. It features four specialized portals, each tailored to specific user needs.

<CardGroup cols={2}>
  <Card title="Admin Portal" icon="shield" href="/admin/overview">
    Power-user interface for platform administrators. Create and manage users, clients, and members. Configure global settings and integrations. Impersonate any user for support and troubleshooting.
  </Card>

  <Card title="Client Portal" icon="building" href="/client/overview">
    Operational control panel for association staff. Manage memberships, events, courses, resources, CPD, business directory, sponsorships, jobs, and support tickets. Full reporting and integration management.
  </Card>

  <Card title="Member Portal" icon="user" href="/member/overview">
    Self-service workspace for association members. Browse events, enroll in courses, access resources, track CPD progress, explore the business directory, search job listings, and manage membership.
  </Card>

  <Card title="Sponsor Portal" icon="star" href="/sponsor/overview">
    Self-service experience for corporate sponsors. Run advertising campaigns, purchase sponsorships, manage directory listings, post job openings, and track ROI with detailed analytics.
  </Card>
</CardGroup>

***

## Quick Links

| Feature                       | Description                                             | Documentation                                                                                                                                                                                                                       |
| ----------------------------- | ------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Membership Management**     | Create, manage, and track member records                | <a href="/client/memberships/membership-management" target="_blank">Client Guide</a>                                                                                                                                                |
| **Membership Plans**          | Configure pricing tiers and benefits                    | <a href="/client/memberships/membership-plans" target="_blank">Client Guide</a>                                                                                                                                                     |
| **Revenue Tracking**          | Monitor membership revenue and forecasting              | <a href="/client/memberships/revenue-tracking" target="_blank">Client Guide</a>                                                                                                                                                     |
| **CPD Management**            | Configure and track continuing professional development | <a href="/client/memberships/cpd-configuration" target="_blank">Client Guide</a> \| <a href="/member/cpd/cpd-tracking" target="_blank">Member Guide</a>                                                                             |
| **Group & Corporate Plans**   | Manage organizational memberships                       | <a href="/client/memberships/group-corporate-plans" target="_blank">Client Guide</a>                                                                                                                                                |
| **Event Management**          | Create and manage events with ticketing                 | <a href="/client/events/event-management" target="_blank">Client Guide</a> \| <a href="/member/events/browse-register" target="_blank">Member Guide</a>                                                                             |
| **Ticket Management**         | Configure ticket types and pricing                      | <a href="/client/events/ticket-management" target="_blank">Client Guide</a>                                                                                                                                                         |
| **Attendance Tracking**       | QR check-in and attendance reports                      | <a href="/client/events/attendance-tracking" target="_blank">Client Guide</a>                                                                                                                                                       |
| **Learning Management (LMS)** | Course creation and delivery                            | <a href="/client/lms/learning-management" target="_blank">Client Guide</a> \| <a href="/member/learning/take-courses" target="_blank">Member Guide</a>                                                                              |
| **Course Creation**           | Build courses with lessons and quizzes                  | <a href="/client/lms/course-creation" target="_blank">Client Guide</a>                                                                                                                                                              |
| **Certifications**            | Issue branded certificates                              | <a href="/client/lms/certifications-config" target="_blank">Client Guide</a> \| <a href="/member/cpd/certifications" target="_blank">Member Guide</a>                                                                               |
| **AI Question Generation**    | Auto-generate quiz questions from content               | <a href="/client/lms/ai-question-generation" target="_blank">Client Guide</a>                                                                                                                                                       |
| **Resource Library**          | Manage downloadable resources                           | <a href="/client/resources/resource-management" target="_blank">Client Guide</a> \| <a href="/member/resources/resource-library" target="_blank">Member Guide</a>                                                                   |
| **Business Directory**        | Company listings with lead generation                   | <a href="/client/directory/directory-management" target="_blank">Client Guide</a> \| <a href="/member/directory/browse-directory" target="_blank">Member Guide</a>                                                                  |
| **Lead Generation**           | Capture and route directory inquiries                   | <a href="/client/directory/lead-generation" target="_blank">Client Guide</a> \| <a href="/sponsor/directory/receive-leads" target="_blank">Sponsor Guide</a>                                                                        |
| **Sponsorship Management**    | Manage sponsor packages and campaigns                   | <a href="/client/sponsorships/sponsorship-management" target="_blank">Client Guide</a> \| <a href="/sponsor/sponsorships/campaign-management" target="_blank">Sponsor Guide</a>                                                     |
| **Job Board**                 | Post and manage job listings                            | <a href="/client/careers/job-board-management" target="_blank">Client Guide</a> \| <a href="/member/careers/browse-jobs" target="_blank">Member Guide</a> \| <a href="/sponsor/careers/post-jobs" target="_blank">Sponsor Guide</a> |
| **Help Center**               | Knowledge base and support articles                     | <a href="/client/support/help-center-management" target="_blank">Client Guide</a> \| <a href="/member/support/help-center" target="_blank">Member Guide</a>                                                                         |
| **Support Tickets**           | Manage member support requests                          | <a href="/client/support/ticket-management" target="_blank">Client Guide</a> \| <a href="/member/support/submit-ticket" target="_blank">Member Guide</a>                                                                            |
| **Community**                 | AI-generated content and member engagement              | <a href="/client/community/content-generator" target="_blank">Client Guide</a> \| <a href="/member/community/interest-feed" target="_blank">Member Guide</a>                                                                        |
| **Stripe Integration**        | Payment processing and invoicing                        | <a href="/client/integrations/stripe-integration" target="_blank">Client Guide</a> \| <a href="/admin/stripe-troubleshooting" target="_blank">Admin Guide</a>                                                                       |
| **Xero Integration**          | Accounting synchronization                              | <a href="/client/integrations/xero-integration" target="_blank">Client Guide</a> \| <a href="/admin/xero-troubleshooting" target="_blank">Admin Guide</a>                                                                           |
| **Salesforce Integration**    | CRM synchronization                                     | <a href="/client/integrations/salesforce-integration" target="_blank">Client Guide</a> \| <a href="/admin/salesforce-troubleshooting" target="_blank">Admin Guide</a>                                                               |
| **HubSpot Integration**       | Marketing automation sync                               | <a href="/client/integrations/hubspot-integration" target="_blank">Client Guide</a> \| <a href="/admin/hubspot-troubleshooting" target="_blank">Admin Guide</a>                                                                     |
| **WordPress Plugin**          | Website integration                                     | <a href="/client/integrations/wordpress-plugin" target="_blank">Client Guide</a> \| <a href="/admin/wordpress-support" target="_blank">Admin Guide</a>                                                                              |
| **Embedded Widgets**          | Website embeddable components                           | <a href="/client/widgets/embedded-widgets" target="_blank">Client Guide</a> \| <a href="/other/directory-widgets" target="_blank">Widget Guide</a>                                                                                  |
| **Data Export**               | Export member and organization data                     | <a href="/client/data/data-export" target="_blank">Client Guide</a> \| <a href="/member/data/export-my-data" target="_blank">Member Guide</a>                                                                                       |