| Support Ticket ID | Number | Required | Automatically generated by the system and locked |
| Support Ticket Subject | Text | Required | - |
| Support Ticket Description | WYSIWYG (Textarea) | Required | - |
| Support Ticket Files | File | Not Required | - |
| Support Ticket Status | Select | Required | Open, Awaiting Response, Closed |
| Support Ticket Member ID | Number | Required | Automatically pulls through based on the member who created the ticket |
| CRM ID | Number | Required | Automatically pulls into a CRM note or ticket ID based on if a CRM is connected |
| Support Ticket Type | Select | Required | Pulls through a list of different support ticket types defined in the settings |
| Support Ticket Staff ID | Number | Required | Automatically pulls through based on who gets assigned |
| Support Ticket Response | WYSIWYG (Textarea) | Required | Have a toggle ‘public / non public’ |
| Support Ticket Response Files | File | Required | - |
| Survey ID | Number | Required | Ref google forms |
| Survey Title | Text | Required | - |
| Survey Question Type | Select | Required | Options are: Rating, Multiple Choice |
| Survey Question | Text | Required | - |
| Survey Answer | Select | Required | Repeater field to allow for multiple choice if chosen |
| Survey List | - | Required | Datatable displaying all the members to allow the admin to select which member to send the survery to |
| Survey Close Date | Date | Not Required | - |
| Survey Status | Select | Required | Options are: Draft, Puiblished, Close - this means you need a “saft draft” option. Once it goes to published it cannot go back to draft |
