User Journeys

Sponsor Portal end-to-end workflows for managing sponsorships and campaigns

User Journeys are end-to-end workflows for sponsors to manage their company presence, campaigns, and track ROI from their sponsorship investment.

Journey Index

Account & Profile

ID	Journey	Description
UJ-S-001	Sponsor Login	Authenticate to Sponsor Portal
UJ-S-002	Manage Company Profile	Edit directory listing and company info

Sponsorships

ID	Journey	Description
UJ-S-003	View Opportunities	Browse available sponsorship packages
UJ-S-004	Manage Sponsorships	View and manage active sponsorships
UJ-S-005	Create Campaign	Create and manage ad campaigns
UJ-S-006	Manage Assets	Upload and organize creative assets
UJ-S-007	Campaign Analytics	Track campaign performance
UJ-S-008	Sponsor Event	Assign sponsorship to events

Careers / Job Board

ID	Journey	Description
UJ-S-009	Post Job	Create new job listing
UJ-S-010	Manage Postings	Edit and manage job posts
UJ-S-011	Job Performance	View job listing statistics

Directory & Leads

ID	Journey	Description
UJ-S-012	Receive Leads	View and manage directory inquiries
UJ-S-013	Manage Pipeline	Track lead status and outcomes
UJ-S-014	Directory Stats	View directory listing analytics

Support

ID	Journey	Description
UJ-S-015	Submit Ticket	Request sponsor support

Analytics & ROI

ID	Journey	Description
UJ-S-016	View Analytics	Track overall sponsorship ROI
UJ-S-017	View Credits	Monitor sponsorship credits balance
UJ-S-018	Create Offers	Set up member offers/discounts

---

Detailed Journeys

Manage Campaigns

Complete workflow for creating ad campaigns with placements, assets, and budget tracking

Receive Leads

Full lead management from notification to conversion tracking

Journey Structure

Each detailed journey page includes:

• Overview: Actor, goal, trigger, outcome, related specs
• Preconditions: What must be true before journey starts
• Flow Diagram: Mermaid flowchart of the journey
• Detailed Steps: Step-by-step with UI examples
• Analytics: Metrics and reporting available
• Related Entities: Data model cross-references
• Acceptance Criteria: Frontend, Backend, Permissions, Business Rules

More detailed journey pages will be added for job posting and analytics workflows.