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Documentation Index

Fetch the complete documentation index at: https://memberpulseptyltd.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

Priority support for sponsor-related inquiries.

Support Channels

As a sponsor, you receive:
  • Priority ticket queue
  • Faster response times (4-hour SLA)
  • Dedicated support contact

Submit Request

1

Category

Select: Campaign, Billing, Technical, Other
2

Details

Describe your issue or request
3

Attachments

Add screenshots or files
4

Submit

Ticket created with priority flag

My Tickets

View your support history:
  • Open tickets
  • Resolved tickets
  • Response history

Features

Sponsorship Support

Acceptance Criteria

Frontend
  • UI supports the workflows described in this feature.
Backend / API
  • Backend behavior supports this feature as documented.
Permissions
  • Access is restricted per the Capabilities matrix on this page (or equivalent role rules).
Business Rules
  • All business rules for this feature are enforced.
Error Handling
  • Error states return clear messages and appropriate HTTP status codes.

Implementation Contracts

Backend (API)

GET    /api/sponsor/tickets                  # My tickets
POST   /api/sponsor/tickets                  # Create ticket
GET    /api/sponsor/tickets/{id}             # Ticket details
POST   /api/sponsor/tickets/{id}/reply       # Add reply