> ## Documentation Index
> Fetch the complete documentation index at: https://memberpulseptyltd.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Sponsorship Support

> Priority support for sponsor accounts

Priority support for sponsor-related inquiries.

## Support Channels

As a sponsor, you receive:

* Priority ticket queue
* Faster response times (4-hour SLA)
* Dedicated support contact

## Submit Request

<Steps>
  <Step title="Category">
    Select: Campaign, Billing, Technical, Other
  </Step>

  <Step title="Details">
    Describe your issue or request
  </Step>

  <Step title="Attachments">
    Add screenshots or files
  </Step>

  <Step title="Submit">
    Ticket created with priority flag
  </Step>
</Steps>

## My Tickets

View your support history:

* Open tickets
* Resolved tickets
* Response history

## Features

### Sponsorship Support

#### Acceptance Criteria

##### Frontend

* [ ] UI supports the workflows described in this feature.

##### Backend / API

* [ ] Backend behavior supports this feature as documented.

##### Permissions

* [ ] Access is restricted per the Capabilities matrix on this page (or equivalent role rules).

##### Business Rules

* [ ] All business rules for this feature are enforced.

##### Error Handling

* [ ] Error states return clear messages and appropriate HTTP status codes.

## Implementation Contracts

### Backend (API)

```
GET    /api/sponsor/tickets                  # My tickets
POST   /api/sponsor/tickets                  # Create ticket
GET    /api/sponsor/tickets/{id}             # Ticket details
POST   /api/sponsor/tickets/{id}/reply       # Add reply
```


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