> ## Documentation Index > Fetch the complete documentation index at: https://memberpulseptyltd.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # User Journeys > Member Portal end-to-end workflows - comprehensive documentation for AI agent consumption User Journeys are **end-to-end workflows** documenting the complete path from actor goal to system outcome. Each journey includes detailed steps, acceptance criteria, error handling, and entity relationships. ## Journey Index ### Authentication & Profile | ID | Journey | Description | | -------- | ----------------------------------------------------- | ---------------------------------------------- | | UJ-M-001 | [Register or Login](/member/journeys/register-login) | Member authenticates via SSO or email/password | | UJ-M-002 | [Complete Profile](/member/journeys/complete-profile) | New member completes required profile fields | ### Membership & Payments | ID | Journey | Description | | -------- | ------------------------------------------------------------------- | ----------------------------------------- | | UJ-M-003 | [Choose Membership Plan](/member/journeys/choose-membership-plan) | Select and purchase membership plan | | UJ-M-004 | [Renew Membership](/member/journeys/renew-membership) | Renew expiring or expired membership | | UJ-M-005 | [Failed Payment Recovery](/member/journeys/failed-payment-recovery) | Resolve failed payment and restore access | | UJ-M-031 | [View Invoices](/member/journeys/view-invoices) | Access and download payment invoices | ### Events | ID | Journey | Description | | -------- | --------------------------------------------------------------- | ----------------------------------------------- | | UJ-M-006 | [Browse Events](/member/journeys/browse-events) | Discover events through searching and filtering | | UJ-M-007 | [View Event Details](/member/journeys/view-event-details) | Review comprehensive event information | | UJ-M-008 | [Purchase Event Ticket](/member/journeys/purchase-event-ticket) | Complete event registration with payment | | UJ-M-009 | [Receive QR Ticket](/member/journeys/receive-qr-ticket) | Obtain ticket with QR code for check-in | | UJ-M-010 | [Transfer Ticket](/member/journeys/transfer-ticket) | Transfer or gift ticket to another person | | UJ-M-011 | [Event Check-in](/member/journeys/event-checkin) | Check in to event using QR code | | UJ-M-012 | [Join Online Event](/member/journeys/join-online-event) | Access virtual event via Zoom | | UJ-M-032 | [Add to Calendar](/member/journeys/add-to-calendar) | Add event to personal calendar | ### Learning & CPD | ID | Journey | Description | | -------- | --------------------------------------------------- | ------------------------------------ | | UJ-M-013 | [Enroll in Course](/member/journeys/enroll-course) | Enroll in an online course | | UJ-M-014 | [Complete Course](/member/journeys/complete-course) | Complete course and earn certificate | | UJ-M-015 | [Track CPD Progress](/member/journeys/track-cpd) | Monitor CPD points and compliance | | UJ-M-016 | [Log External CPD](/member/journeys/log-cpd) | Submit external CPD activities | | UJ-M-017 | [Export CPD Records](/member/journeys/export-cpd) | Download CPD records for reporting | ### Resources | ID | Journey | Description | | -------- | ----------------------------------------------------- | ---------------------------- | | UJ-M-018 | [Browse Resources](/member/journeys/browse-resources) | Explore the resource library | | UJ-M-019 | [Access Resource](/member/journeys/access-resource) | Download or view a resource | ### Directory | ID | Journey | Description | | -------- | ----------------------------------------------------- | -------------------------------------------- | | UJ-M-020 | [Browse Directory](/member/journeys/browse-directory) | Find companies in business directory | | UJ-M-021 | [Contact Company](/member/journeys/contact-company) | Submit inquiry to a company (generates lead) | ### Careers | ID | Journey | Description | | -------- | ------------------------------------------- | ------------------------- | | UJ-M-023 | [Browse Jobs](/member/journeys/browse-jobs) | Explore job opportunities | | UJ-M-024 | [Apply for Job](/member/journeys/apply-job) | Submit job application | ### Support | ID | Journey | Description | | -------- | --------------------------------------------------------------- | -------------------------- | | UJ-M-027 | [Submit Support Ticket](/member/journeys/submit-support-ticket) | Request help with an issue | ### Data & Privacy | ID | Journey | Description | | -------- | ---------------------------------------------------- | -------------------------- | | UJ-M-029 | [Export Personal Data](/member/journeys/export-data) | Download all personal data | *** ## Journey Structure Each detailed journey page includes: * **Overview**: Actor, goal, trigger, outcome, related specs * **Preconditions**: What must be true before journey starts * **Flow Diagram**: Mermaid flowchart of the journey * **Detailed Steps**: Step-by-step with UI examples * **Error Scenarios**: How errors are handled * **Related Entities**: Data model cross-references * **Related Journeys**: Connected workflows * **Acceptance Criteria**: Frontend, Backend, Permissions, Business Rules, Error Handling ## Quick Links Login and registration flows Plans, payments, renewals Discovery to attendance Courses and CPD tracking Find and contact companies Get help with issues