> ## Documentation Index
> Fetch the complete documentation index at: https://memberpulseptyltd.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# User Journeys

> Admin Portal end-to-end workflows for platform administration

User Journeys are **end-to-end workflows** for platform administrators to manage users, troubleshoot integrations, and maintain system health.

## Journey Index

### User & Client Management

| ID       | Journey                                              | Description                                |
| -------- | ---------------------------------------------------- | ------------------------------------------ |
| UJ-A-001 | Platform Admin Login                                 | Authenticate to Admin Portal               |
| UJ-A-002 | View Dashboard                                       | Access admin overview                      |
| UJ-A-003 | Manage Users                                         | Create, edit, deactivate users             |
| UJ-A-004 | Manage Clients                                       | Administer client organizations            |
| UJ-A-005 | [Impersonate User](/admin/journeys/impersonate-user) | View platform as specific user for support |

### Platform Settings

| ID       | Journey            | Description                        |
| -------- | ------------------ | ---------------------------------- |
| UJ-A-006 | Configure Settings | Manage platform-wide configuration |

### Integration Troubleshooting

| ID       | Journey                 | Description                      |
| -------- | ----------------------- | -------------------------------- |
| UJ-A-007 | Troubleshoot WordPress  | Debug WordPress plugin issues    |
| UJ-A-008 | Troubleshoot Xero       | Resolve accounting sync problems |
| UJ-A-009 | Troubleshoot Salesforce | Fix CRM integration issues       |
| UJ-A-010 | Troubleshoot HubSpot    | Debug HubSpot data flow          |
| UJ-A-011 | Troubleshoot Stripe     | Investigate payment processing   |

***

## Detailed Journeys

<Card title="Impersonate User" icon="user-secret" href="/admin/journeys/impersonate-user">
  Complete workflow for safely impersonating users to diagnose support issues, with full audit trail and security controls.
</Card>

## Journey Structure

Each detailed journey page includes:

* **Overview**: Actor, goal, trigger, outcome, related specs
* **Preconditions**: What must be true before journey starts
* **Flow Diagram**: Mermaid flowchart of the journey
* **Detailed Steps**: Step-by-step with UI examples
* **Security Considerations**: Audit logging and access controls
* **Related Entities**: Data model cross-references
* **Acceptance Criteria**: Frontend, Backend, Permissions, Business Rules

*More detailed journey pages will be added for integration troubleshooting workflows.*