> ## Documentation Index
> Fetch the complete documentation index at: https://memberpulseptyltd.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin Portal

> Platform administration, technical support, and integration troubleshooting

## Overview

The Admin Portal provides platform administrators with tools to manage users, configure global settings, support organizations, troubleshoot integrations, and maintain system health.

## Role & Responsibilities

Platform administrators (ROLE\_PLATFORM\_ADMIN role) have access to:

* **Technical Support**: Assist client organizations with configuration issues
* **Integration Troubleshooting**: Diagnose and resolve third-party integration problems
* **System Monitoring**: View platform health and performance metrics

## Access Control

| Role                  | Access Level                |
| --------------------- | --------------------------- |
| ROLE\_PLATFORM\_ADMIN | Full access to Admin Portal |
| ROLE\_CLIENT\_ADMIN   | No access                   |
| ROLE\_CLIENT\_USER    | No access                   |
| ROLE\_MEMBER          | No access                   |
| ROLE\_SPONSOR\_USER   | No access                   |
| ROLE\_SPONSOR\_ADMIN  | No access                   |

## Features

<CardGroup cols={2}>
  <Card title="User Management" icon="users" href="/admin/user-management">
    Create, edit, deactivate, and impersonate users across all tenants and roles
  </Card>

  <Card title="Platform Settings" icon="gear" href="/admin/platform-settings">
    Configure global platform defaults, security, and system-wide settings
  </Card>

  <Card title="WordPress Support" icon="wordpress" href="/admin/wordpress-support">
    Troubleshoot WordPress plugin installations and configuration
  </Card>

  <Card title="Xero Troubleshooting" icon="file-invoice" href="/admin/xero-troubleshooting">
    Diagnose Xero accounting integration issues
  </Card>

  <Card title="Salesforce Troubleshooting" icon="cloud" href="/admin/salesforce-troubleshooting">
    Resolve Salesforce CRM sync problems
  </Card>

  <Card title="HubSpot Troubleshooting" icon="hubspot" href="/admin/hubspot-troubleshooting">
    Debug HubSpot integration and data flow
  </Card>

  <Card title="Stripe Troubleshooting" icon="stripe" href="/admin/stripe-troubleshooting">
    Investigate payment processing issues
  </Card>
</CardGroup>

## Acceptance Criteria

### Frontend

* [ ] Admin UI supports the workflows described on this page.

### Backend / API

* [ ] Admin actions persist changes and are reflected across the product.

### Permissions

* [ ] Only platform admins can access these screens.

### Business Rules

* [ ] Changes are audited where applicable.

### Error Handling

* [ ] Invalid operations display clear errors and do not partially apply changes.